Admin & Sales Support
Onsite – Dumaguete City
Day Shift
We’re looking for a sharp, proactive Virtual Assistant to support the growing operations of Q15 — a strategic business unit under the Simply Headsets umbrella.
This is not your average VA role. You’ll be working closely with our GM (Dan) and the broader Simply Headsets team to support product and pricing admin, customer order processing, and internal coordination across suppliers, systems, and stakeholders.
If you love structure, enjoy solving small daily puzzles (like “why is this cost price wrong?”), and get a kick out of making things run smoother, we want to hear from you.
Qualifications/Requirements
- Confident with Excel (intermediate to advanced level)
- Excellent written and verbal English communication
- Experience in sales admin, pricing admin, or B2B customer service
- Familiar with industry terms like SKU, margin, markup, vendor, disty, etc.
- Experience with tools like Cin7 (DEAR), Magento, Missive, or similar (or a fast learner)
- Curious, detail-oriented, and proactive
Job Responsibilities
Sales & Order Fulfilment Admin
- Manage sales inbox (First Level Customer Enquiries)
- Enter new customer orders into Cin7 (DEAR)
- Generate and submit purchase orders to distributors
- Track fulfilment progress and coordinate with couriers/distributors
- Update customers on order status
Product & Pricing Support
- Check stock availability from supplier sources
- Cross-check pricing logic (margin, GST, freight, vendor guidelines)
- Maintain Q15 website content (as required)
Back-of-House Admin
- Manage Dan’s inbox (first-level triage)
- Maintain and update internal records
- Run reports using Cin7 (DEAR) and Excel
- Manage Accounts Receivables
- Handle ad hoc admin and business development tasks
Please send your UPDATED CV to [email protected]
Job Type: Full-time
Benefits:
- Company events
- Free parking
Application Question(s):
- Are you familiar with any of the following tools: Cin7 (DEAR), Magento, or Missive? If not, how quickly do you typically learn new systems?
- What is your level of proficiency with Microsoft Excel (10 is the highest and 1 is the least)?
Experience:
- Customer Sales: 2 years (Required)
Location:
- Dumaguete City (Required)
Work Location: In person
