Who we are
Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.
Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.
The EH Way
At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.
- We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
- We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
- We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
- We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
- We Live by Our Values - we role model our values 100% of the time
- We Expect High Performance - we set a high standard and we’re not satisfied with being average
This role
As our AI Instructional Designer, you'll be working with the Launch Team responsible for designing and delivering high-quality, interactive learning experiences by embedding generative and agentive AI technologies into every phase of content creation. This role focuses on dramatically increasing output and reducing development cycles by automating and accelerating tasks such as content creation, asset generation, and Articulate Rise interactive elements. Our AI Instructional Designer will build structured, scalable learning pathways tailored to diverse learner needs, ensuring all content aligns with organisational goals, learning outcomes, and brand voice.
Working closely with subject matter experts and cross-functional teams, the designer will generate content using AI, and manage AI content libraries and workflows to ensure consistency, quality, and relevance. The role also involves staying on the forefront of emerging AI tools and techniques, integrating them into design practices to continuously enhance the effectiveness, creativity, and efficiency of the learning experience.
This will include:
AI-Powered Learning Innovation
- Develop and manage bespoke GPTs designed for learning design workflows — reusable, scalable, and tailored to our tone and training goals.
- Prompt LLMs to generate dynamic course structures, content, and learner interactions within Articulate Rise.
- Contribute to the setup and refinement of AI agents supporting the L&D function.
Next-Gen Instructional Design
- Design interactive, visually compelling learning journeys that embody The EH Way and our AI-First mindset.
- Produce SCORM-ready content to upload to our LMS
- Integrate AI-generated videos and imagery to enhance engagement and retention.
- Build end-to-end pathways, microlearning modules, and just-in-time resources that empower performance at scale.
- Drive content review cycles and embed feedback fast and fearlessly.
- Deliver polished job aids and quick-reference resources to support program launches.
Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.
Who you are
To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring:
- AI Fluency — confident using LLMs and generative tools for content, video, and image creation.
- Knows how to prompt like a pro — shaping effective, structured outputs from AI tools with speed and precision.
- Has a background in instructional design, graphic design, or digital content creation — you know how to hook an audience. You also have great attention to detail and you notice the small stuff that others miss.
- Has experience producing digital learning, social media, or web content with a keen eye for visual detail and learner UX.
- Can work cross-functionally with stakeholders — decoding complexity/ambiguity and translating it into learner-ready content with clarity.
What we can offer
At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means
- You will work remotely, with the flexibility to own your time and impact
- You will access cutting-edge tools to amplify your work, knowledge and outputs
- You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
- You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
- You’ll also have access to a wide range of benefits that includes - a very generous parental leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities
At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/
Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.
