About Us
MoneyHero Group (Nasdaq: MNY) is a market leading financial products platform in Greater Southeast Asia, reaching over 7.4m monthly unique users and working with more than 270 commercial partners across four markets including Singapore, Hong Kong S.A.R., The Philippines, and Taiwan.
Join our dynamic Commercial team responsible for driving end-to-end business development initiatives, from prospecting new clients to negotiating and structuring commercial deals. Collaborate with passionate cross-functional teams in a diverse, dynamic, and international environment, where you'll play a key role in shaping our organization's growth and client relationships while enjoying continuous career development and problem-solving opportunities.
About the Job
MoneyHero is on the hunt for a meticulous and detail-obsessed Listings QA Analyst to join our dynamic Commercial team. This role is mission-critical: ensuring that all listings and provider-related content published on our Hong Kong platform are accurate, compliant, and promotion-perfect. You'll work closely with our Product Content, Marketing, and Commercial teams to QA everything from provider T&Cs to promotional copy — basically, if it's going live, you're the last line of defense.
This is your chance to flex both your analytical eye and your love for consistency in a fast-paced digital environment. Think: part detective, part editor, part guardian of great user experience.
The Analyst, Quality Assurance will be responsible for:
- Quality Assurance & Compliance
- Perform detailed QA checks on product listings and campaign pages, including provider T&Cs, offers, and disclosures before publication.
- Validate accuracy and alignment of content with source materials provided by financial institutions and commercial partners.
- Identify discrepancies and flag potential compliance or regulatory concerns.
- Content Validation
- Cross-reference published product content against original documents (e.g., product brochures, provider websites, or campaign briefs).
- Ensure localization accuracy in Traditional Chinese (where applicable) and relevancy to the Hong Kong market.
- Collaborative Review
- Partner with Product Content and Marketing teams to ensure campaign timelines are met without compromising quality.
- Support Commercial team members in interpreting T&Cs and promotional mechanics to ensure listings represent them faithfully.
- Documentation & Reporting
- Maintain a QA checklist and standard operating procedures (SOPs) for different product types and campaign formats.
- Log findings and maintain an error-tracking database for continuous improvement and feedback loops.
- Continuous Improvement
- Proactively suggest enhancements to QA processes, tools, or templates.
- Participate in retrospectives or review meetings to improve campaign execution and QA timelines.
In this role, we are looking for someone with:
- 1–3 years of experience in QA, content review, compliance, editorial operations, or a similar role—preferably in a digital/financial services environment.
- Proficiency in written Traditional Chinese and/or Cantonese—ability to review and understand localized financial terminology, campaign language, and provider T&Cs tailored for the Hong Kong audience.
- Sharp attention to detail with a knack for spotting inconsistencies.
- Ability to work under pressure and juggle multiple projects and deadlines.
- Comfortable working in CMS environments and using collaboration tools (e.g., JIRA, Confluence, Asana, Excel/Sheets).
- Understanding of our financial products and accompanying offers based on our rewards program
Good to have:
- Familiarity with financial products (credit cards, loans, insurance, etc.) in the Hong Kong market is a strong advantage.
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Work: We have a team of over 350 talented individuals in 4 markets who are hyper passionate about building innovative financial solutions and making an impact on people’s lives.
Culture: We take our work seriously but don’t hesitate to keep things light. We can only create magic when we have a little bit of fun.
Thrive: We launched in 2014, and now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career.
Reputation: We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group EEO Statement
MoneyHero Group is an equal opportunity employer. We value, support and respect all individuals and is committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and/or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics.
