Position Summary:
We are a service provider specializing in inventory, pack-out, cleaning, and storage solutions for insurance companies. We are seeking a detail-oriented Accounts Receivable / Collections Specialist to manage the collections process, ensure timely follow-ups with clients, and maintain accurate financial records. Familiarity with platforms like JobNimbus or similar CRMs is a strong advantage.
Key Responsibilities:
- Monitor and manage accounts receivable aging reports, identifying overdue accounts.
- Contact clients—including homeowners and insurance companies—via phone, email, or written communication to collect outstanding payments.
- Regularly update project and client files in JobNimbus, including payment status, client notes, and supporting documentation.
- Collaborate with internal teams (e.g., project managers, estimators) to resolve billing discrepancies or disputes.
- Track payment commitments and maintain a consistent follow-up schedule.
- Escalate delinquent accounts to management or third-party collections when necessary.
- Prepare and deliver weekly reports outlining the status of accounts and collection progress.
- Provide administrative support related to billing, documentation, and receivables as needed.
Qualifications:
- Proven experience in accounts receivable, collections, or related finance roles.
- Experience dealing with insurance companies and/or homeowner clients preferred.
- Proficiency in CRM or project management tools such as JobNimbus (or willingness to learn).
- Excellent written and verbal English communication skills.
- Strong organization, follow-up, and problem-solving skills.
- Ability to work independently, meet deadlines, and maintain accurate records.
Requirements
This is a full time job
100% Remote work
Up to $5/hr
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