About the Team
Cash Services within Services, Markets, Banking and International & Client Operations (SMB&IC Operations) is an enterprise-wide utility providing financial integrity and efficiency through comprehensive payroll management, strategic cash and liquidity optimization and robust payment capabilities controls, empowering our organization to thrive and our employees to succeed.
Cash Management Operations manages and optimizes intraday cash & liquidity on central bank, Financial Markets Infrastructure (FMI) and agent bank accounts within the framework set by Treasury. In its target state it carves out, centralizes and augments activities directly supporting Treasury in management of intraday cash and related liquidity risk. It works closely with Payment Controls, also part of Cash Services, to operate an effective control framework for movement of funds (Citi’s cash).
About the Role
The Cash & Collateral Management Lead Analyst will be a key member of Cash Management’s governance and support team focusing on comprehensive governance and oversight to support safety and soundness of this Operations function. The role support Cash Management’s global transformation, target operating model implementation and ongoing operation of it by establishing and administering a suitable governance and oversight framework and operating model. Scope includes creating processes and practices which support compliance with Policies and Procedures, and which support demonstration of how obligations and performance and service level expectations are met.
Excellent communication skills required to negotiate internally at a senior level. External communication/negotiation may be necessary with Central Banks, agent banks or Financial Market Infrastructures. Responsible for defining and executing functional strategy in area managed. Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses globally. May be involved or responsible for diverse (cross-discipline) activities and acting as back-up/deputy for the Global Head of Cash Management.
Responsibilities:
- Works effectively with peers and team members in a multinational, multicultural global team consisting of senior team members spread across several operations hubs.
- Maintains and operates global performance measurement, KRI and KPI monitoring and reporting framework including documentation and stakeholder management
- Supports senior management in discharging their oversight accountability by establishing and administering internal governance forums
- Owns and completes MCA testing, presentation and administration
- Works with Risk and Control and 2nd Line of Defense areas to manages Issues and CAPs to support the BAU Teams.
- Ensures that risk and control related policy and ad-hoc requirements (e.g. MCA, CoB, Information Security, records management, manual payments, etc) are well understood, implemented and administered as per policy and Risk & Control organization guidance.
- Supports senior management with data analysis and presentation to operate a framework for escalation / integration into enterprise risk & control forums (e.g. BRCC)
- Provides quantitative and qualitative overview of all Business Oversight and governance activities (Monthly Business Review materials and presentations, stakeholder decks)
- Engages and liaises with and supports a wide range of internal clients, with primary stakeholders including Global, Cluster and Country Heads of Treasury, Operations, Technology, Risk & Control and Product teams.
- Effectively support third party (including inter-affiliate) management processes and controls ensuring that all regulatory and internal policy requirements are understood and adhered to.
- Actively support risk and controls related transformation programs and application and execution of those within Cash Management Operations. Partners with respective Risk organizations effectively.
- Reviews and analyzes data on productivity and efficiency; makes proposals on solutions and improvements; presents recommendations to organization and senior management
- Frequently involved in a variety of broad based and complex issues requiring conceptual thinking Requires advanced judgment and conducts in-depth quantitative or qualitative analysis to structure and solve problems and develop new, innovative solutions
- Any other duties needed to help drive to our Vision, fulfill our Mission, and abide by our Organization’s Values
Qualifications:
- 5+ years of relevant experience including management
- Understanding of and ability to navigate complex global organizations, especially Operations / Support Functions
- Knowledge of and experience in working within Citi’s Risk & Control environment (how main policies, procedures apply)
- Proven ability to manage complex issues related to operations management and implement and manage a successful risk/control environment
- Execution focused, overcomes obstacles and minimizes bureaucracy
- Champions mobility, diversity, training, compliance, and risk & control initiatives
- Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources
- Demonstrates exceptional communication skills, influences and negotiates with senior leaders (across functions) and articulates complex recommendations
- Builds credibility and trust with the senior management team across the regions
- Ability to develops partnerships with Technology, Compliance/Risk, Finance, HR and key internal stakeholders
- Impeccable integrity and judgment.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices.
- Escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Advanced Leadership skills Operates as a leader, with an understanding and appreciation for diverse backgrounds.
Education:
- Bachelor’s/University degree, Master’s degree preferred and managerial experience
#LI AR1
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Cash and Collateral Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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