Join our team to shape the future of collateral services operations. Be at the heart of managing international securities and escrow, ensuring compliance and operational excellence. Unlock your potential to drive change and enhance client satisfaction.
As a Collateral Services Operations Associate within our team, you will manage international securities and escrow in support of clients' derivatives exposures, ensuring compliance with ISDA Agreements. You will liaise directly with clients' market counterparts to agree on collateral obligations and movements, and manage the terms of the Credit Support Annexes. Your role will be pivotal in maintaining operational excellence and client satisfaction.
Job Responsibilities:
- Ensure compliance with key risk and control environment standards.
- Review and update current workflows and task lists to minimize financial loss.
- Collaborate with Risk Management to identify and mitigate potential risks.
- Proactively recommend process improvements for risk mitigation.
- Communicate effectively with the team to ensure understanding of issues.
- Escalate and resolve operational issues, updating procedures as necessary.
- Investigate and implement new procedures or systems to enhance service.
- Ensure all work is actioned, accounted for, and control procedures are adhered to.
- Resolve outstanding issues and liaise with other areas for satisfactory conclusions.
- Review workflows and report on KPIs and other MIS statistics.
- Track trends in work volumes and propose solutions for negative trends.
Required Qualifications, Capabilities, and Skills:
- Minimum five years' experience in Securities Lending, Settlements, Trade Support/Middle Office, or COACs role.
- Strong knowledge of global financial markets.
- Proficiency in Microsoft Excel.
- Strong interpersonal and communication skills to build relationships with strategic partners.
- Excellent analytical skills and independent decision-making mindset.
- Ownership and accountability in driving change and enhancing controls.
- Strong focus on improving processes and procedures.
- Ability to prioritize work and manage pressure in a fast-paced environment.
- Initiative and action-oriented approach.
- Team player with the ability to operate independently when required.
Preferred Qualifications, Capabilities, and Skills:
- Bachelor’s degree or above preferred.
- Familiarity with automation tools such as Tableau, Alteryx, and Python is beneficial.
All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.
ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
