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Back Office Administrator

Evolution
Cebu City
Full time
2 weeks ago
Company Description


Evolution
proudly stand as a premier developer and provider of innovative products and services tailored for the entertainment sector. With a workforce boasting over 21,000 talented individuals spread across more than 40 global markets, we thrive in areas of product innovation, software development, IT solutions, and comprehensive business support.

At the heart of our success lies a dynamic and creative environment, fostering unparalleled opportunities for both personal and professional advancement.

We’re opening our first studio in Cebu—and we’re looking for a Back Office Administrator to join our team at Evolution Cebu.


Job Description

  • Familiar with back office system terminology and product configuration logic; responsible for executing system setup tasks accurately according to internal and client requirements.
  • Create new client profiles in the backend system by manually setting relevant parameters and product configurations, such as currency types, product rules, platform types, and compliance requirements; update associated documentation and task tracking records.
  • Configure different product skins based on client needs, and manually establish corresponding settings.
  • Adjust product table parameters based on different currencies, regulations, and internal control requirements.
  • Create and manage user groups with specific conditions as required, and maintain user count within each group.
  • Handle configuration updates such as table name changes, order adjustments, and table assignment/unassignment; ensure all changes are reflected in the internal knowledge base (Wiki) and task management system (Jira).
  • Collaborate closely with departments including Integration, Delivery, QA, Customer Support, Account Management, Compliance, Data, Product, and Development to ensure product setup aligns with all standards and processes.
  • Write and maintain internal knowledge base documentation to support operational consistency.
  • Respond promptly to new requirements or process updates by adjusting backend settings and updating relevant documentation.
  • Provide coverage for team members during their leave to ensure smooth departmental operations.

Qualifications
  • No specific degree required. However, most team members come from Business or Language-related fields.
  • 1–2 years of work experience is preferred, but we also welcome fresh graduates who are eager to learn and can be easily trained.

  • No specific industry experience is required.

  • Soft Skills:

    • Stable and reliable

    • Highly organized and detail-oriented

    • Strong communication and interpersonal skills

    • A proactive attitude with a willingness to learn

    • Open to challenges and adaptable to change

    • A team player who enjoys working with others

  • Technical Skills:

    • Basic proficiency in Microsoft Office tools, especially Excel

    • Familiarity with any task management tools is a plus

    • No advanced technical skills required beyond basic computer literacy


Additional Information


We offer:

  • A key role in launching and managing our first studio in Cebu, Philippines
  • Competitive remuneration package
  • A unique opportunity to gain extensive hands-on experience
  • Professional and personal development opportunities

If you are interested apply by sending in your resume/CV.

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