Duties and responsibilities
- Provide excellent customer service to clients, guests and internal teams when taking food and beverage orders (Ex. Provide options when taking and serving food and beverage orders)
- Attend to walk-in visitors, clients, contractors and suppliers and direct them to appropriate parties (Ex. Receiving of deliveries and distributing it to appropriate parties) in a very professional manner
- Provide first-level of support to routine requests from employees, guests and contractors in a timely manner (Ex. releasing of office supplies to requesting employees, printing requests)
- Ensure that office facilities including reception are clean and presentable, and office equipment is in good working condition at all times. (Ex. Report a defective printer)
- Conduct regular inventory of assets and supplies under the supervision of a BA Specialist or higher (Ex. Update our inventory systems and raise purchase requests for office supplies)
- Maintain records and files regularly. (Ex. Asking guests to fill out our guestbook)
- Coordinate with Admin team and suppliers/contractors on repair schedules and appointments
- Assist the Admin team on any other activities that may be assigned to him/her (Ex. do urgent messengerial runs)
Qualifications
- College level, Culinary school, or relevant specialized training
- At least 1 year experience as a barista;
- Experience as a frontdesk admin, administrative assistant, or customer service a plus
- Proficient in using Google Suite, Microsoft Office or any other basic office applications
- Must have demonstratable ability to creating coffee, lattes, smoothies and other drinks
- Experience in an international setting is a plus
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