Call Center Agent (On-site)

Be Part of a Passionate Team and Create Opportunities
NOW HIRING: CALL CENTER AGENT (ON-SITE)

Job Description:

• Make outbound calls for surveys, lead generation, event invitations, and/or sales
• Handle inbound calls to resolve customer inquiries or close leads/sales
• Perform data entry to update CRM (Customer Relationship Management) software
• Respond to emails in a timely and professional manner
• Generate reports using Microsoft Office and Google Drive
• Meet defined service level agreements
• Perform other duties as assigned

Qualifications:

• Must be willing to work on-site in Batangas City
• Excellent English communication skills (spoken and written)
• Typing speed of at least 40 WPM
• Ability to work under pressure and meet deadlines
• Strong multitasking, prioritization, and time management skills
• Customer-oriented and adaptable to various personalities
• Quick learner and resourceful
• No BPO experience required – fresh graduates are welcome to apply

Why Join Us:

• Full-time and long-term employment
• Basic salary plus government-mandated benefits, health benefits, paid leaves, bonuses, and other incentives
• Salary based on skills, attitude, performance, and attendance
• Work with US and Canadian clients
• Graveyard shift: Monday to Friday
• Training period: 5 to 8 days
• Option to choose between two setups:
• Probationary: ₱13,500 – ₱14,500 (package)
• Freelance: Up to ₱17,600

Opportunity for Regularization and Promotion

We look forward to meeting you!

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php13,500.00 - Php17,600.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Language:

• English (Required)

Work Location: In person