Chief, Finance Hub (P)

Job Identification (Reference Number): 16414
Position Title: Chief, Finance Hub (P)
Duty Station City: Manila
Duty Station Country: Philippines
Grade: P-5
Contract Type: Fixed-term (1 year with possibility of extension)
Recruiting Type: Professional
Vacancy Type: Vacancy Notice
Initial duration: 1 year with possibility of extension
Closing date: 08 September 2025

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. External female candidates
3. Candidates from the following non-represented member states:
   Antigua and Barbuda, Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Madagascar, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Tonga, Tuvalu, Vanuatu

Second tier candidates include:
All external candidates, except candidates from non-represented member states of IOM and female candidates.

Organizational Context and Scope

The Global Shared Services Centre (GSSC) in Manila provides centralized administrative and transactional support to IOM worldwide in the areas of human resources, finance, and supply chain. Within this structure, the Finance Hub ensures the efficient, timely, and compliant execution of financial transactions, including accounts payable, bank reconciliations, revenue recognition, and other related processes.

Under the direct supervision of the Director of GSSC and in coordination with the Comptroller and Director of the Department of Financial and Administrative Management (DFAM), the Chief, Finance Hub will be responsible and accountable for the effective oversight, strategic development, and operational delivery of financial transactional services in support of IOM's global operations.

Strategic and Operational Leadership

1. Lead the Finance Hub’s strategic direction, operations, and service delivery, ensuring timely and accurate execution of core financial processes including accounts payable, revenue recognition, bank reconciliations, and vendor data management.
2. Define and manage service level expectations in collaboration with DFAM, Regional and Country Offices, and other stakeholders; ensure that services are client-focused and aligned with organizational priorities.

Process Management and Collaboration with DFAM

1. Work closely with the relevant Business Process Owners (BPOs) within DFAM to ensure process consistency, compliance with internal controls, and effective handoffs between centralized services and local finance teams.
2. Provide expert support and advice for the design, rollout, and institutionalization of new financial procedures and initiatives led by DFAM, including internal instructions, manuals, and policy updates.
3. Ensure alignment between process design and GSSC operations, providing expert support, guidance, feedback and recommendations to DFAM on practical implementation matters and areas for improvement.

Documentation, Compliance and Quality Control

1. Oversee the development, maintenance, and dissemination of Standard Operating Procedures (SOPs) upon due coordination with the respective BPOs of DFAM, process maps, and internal documentation for all finance hub services.
2. Promote a culture of accountability, accuracy, and risk awareness, ensuring that internal controls are embedded and regularly reviewed.
3. Monitor compliance with financial regulations, audit recommendations, and control frameworks across all Finance Hub services.

 KPI Management and Performance Monitoring

1. Establish and manage performance measurement frameworks and KPIs for each service line within the Finance Hub.
2. Oversee regular reporting and analysis of service metrics, proactively identifying trends, bottlenecks, and opportunities for continuous improvement.
3. Lead regular reviews with DFAM and other stakeholders to discuss service performance, address escalated issues, and adjust priorities.

 Systems Integration and Innovation

1. Collaborate with DFAM and ICT to ensure that financial systems (including Oracle Cloud ERP) support efficient workflows, automation, and auditability across transactions.
2. Drive the adoption of digital tools and automation to enhance service efficiency, reduce manual workload, and improve data quality.

People Management and Capacity Development

1. Provide visionary leadership and oversight to the Finance Hub team, fostering a collaborative, inclusive, and performance-driven work culture.
2. Lead workforce planning, recruitment, and staff development efforts. Support team learning through targeted training, cross-functional exposure, and continuous learning initiatives.
3. Perform such other duties as may be assigned. 

Required Qualifications and Experience

Education

• Advanced university degree (Master’s or equivalent) in Accounting, Finance, Business Administration or a related field from an accredited academic institution with ten years of relevant professional experience; or,
• University degree in the above fields with twelve years of relevant professional experience. 
• Professional certification as a Chartered Accountant (CA), Certified Public Accountant (CPA), or equivalent is required.

Experience

• A minimum of ten years of progressively responsible experience in financial management, accounting, or audit, preferably in an international organization or shared services environment;
• Demonstrated experience in managing large finance operations or transaction processing teams;
• Solid experience with ERP systems (preferably Oracle) and financial reporting tools; and,
• Proven track record in leading change management, process improvement, and automation in financial operations.

Skills

• In-depth knowledge of IPSAS or IFRS, internal controls, and audit requirements;
• Strong leadership, interpersonal, and communication skills;
• Ability to manage multi-functional teams in a culturally diverse environment; and,
• Capacity to manage pressure and prioritize effectively across competing demands.

Languages

IOM’s official languages are English, French, and Spanish. 

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, Russian, French and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 3

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 3

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted. 

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies.