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Client Relations Coach

Wing Assistant
Pilipinas
Full time
1 day ago
About the Role:
We are seeking a Client Relations Coach to develop, support, and elevate the performance of our Customer Success Managers (CSMs). This role combines coaching, quality assurance, and training delivery to ensure our CSMs are equipped to drive long-term client success.
The ideal candidate has prior experience coaching CSMs or similar client-facing roles and brings a structured approach to performance improvement. Former BPO trainers with a strong QA background are welcome to apply.

Key Responsibilities

Candidate Requirements

Hiring Requirement – Simulation & Mock Deck

Preferred Skills:
Background in SaaS, B2B services, or subscription-based supportFamiliarity with CS tools like Hubspot, Pipedrive, Stripe, DialpadTraining or coaching certifications are a plus
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