ABOUT THE ROLE:
This role involves managing calls with Australian clients while providing customer service and administrative support for property transactions in Queensland on behalf of a Law firm. Key duties include managing new contracts, updating records, and assisting with client onboarding and retention.
GRAB THESE AWESOME PERKS IF YOU GET HIRED:
- A competitive compensation package
- 25 days of paid leave benefit
- HMO coverage on day 1
- Travel and meal allowances
- Rice, drinks, and snacks provided for all employees
- Other bonuses
- A fun work environment that promotes work-life balance
- Entertainment and gaming area in the office!
- Basketball and volleyball games monthly
- Karaoke Fridays
KEY ROLES AND RESPONSIBILITIES:
- Handle emails, inbound and outbound calls with Australian clients and team members.
- Provide an excellent level of customer service and administrative support to customers buying and selling property within Queensland, Australia.
- Actively engage with prospective clients to build rapport quickly, understand their needs and provide solutions.
- Manage administration tasks such as reviewing property contracts of sale and other associated documentation, following-up on outstanding items and keeping the client management system updated with all notes and data.
- Work within a team to ensure great client outcomes.
- Participate in training provided about buying and selling property within Queensland to support the clients and team
JOB QUALIFICATIONS:
- Bachelor's degree holder. Open for fresh graduates.
- Excellent communication skills – articulate and able to converse effectively with clients and team members.
- Strong interpersonal skills – able to build rapport and maintain positive client relationships.
- Highly trainable – eager and quick to learn new skills and adapt to new tasks
- Organized with an emphasis on attention to detail, accuracy, and timeliness
- Self-assured and team-oriented
ADDITIONAL DETAILS:
- Set-up and Location: Office based / Ortigas
- Work Schedule: 6:30 AM to 3:30 PM (PH Time)
- Employment Type: Full-time
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php18,000.00 - Php25,000.00 per month
Benefits:
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
- Early shift
- Fixed shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Overtime pay
Ability to commute/relocate:
- Pasig: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
Expected Start Date: 07/21/2025
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