Key Responsibilities:
- Assist in posting client payments accurately to their respective accounts.
- Encode and update payment details and supporting documents in the system
- Reconcile payment discrepancies and escalate mismatches to the appropriate team member
- Maintain accurate, organized records of payment transactions
- Support the Collections Team with statement generation and follow-ups
- Monitor incoming payments and update internal tracking sheets or ERP systems
- Communicate with internal teams to resolve account issues or billing concerns
- Assist in preparing aging reports and account summaries for internal use
- Perform other clerical or administrative tasks as needed
- Willing to report daily in San Juan, Manila
- Willing to report 6x days a week
- 1–2 years of experience in accounts receivable, collections, or finance support (preferably in a B2B setting)
- Strong data entry and encoding skills with high attention to detail
- Proficiency in Microsoft Excel and basic accounting software
- Good organizational and time-management skills
- Professional communication skills, both written and verbal
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