Data in, results out—your skills make the difference at Smartsourcing, a 4-Time Best Company to Work For!
Hi, we’re Smartsourcing, and we’re on the hunt for a full-time, onsite Commercial Assistant to keep operations running smoothly and clients supported at every step. From managing insurance accounts and processing requests to providing technical expertise and ensuring deadlines are met, you’ll be the detail-driven problem-solver our team can count on. If you thrive on accuracy, efficiency, and client satisfaction—this is your next big move.
Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu
As a Commercial Assistant, you’ll play a key role in ensuring accuracy in data entry and supporting the daily operations of the Account and Sales Management Team. You’ll help streamline administrative processes, improve efficiency, and provide valuable insights for continuous process improvement.
Key Responsibilities
- Support Insurance Account Managers in daily tasks.
- Provide technical expertise on client tools and systems.
- Accurately and efficiently process all incoming requests.
- Assist in the effective administration of a portfolio of insurance accounts.
- Follow up with Account Managers or Officers to ensure deadlines are met.
- Monitor and resolve queries related to prospect handling and management.
- Conduct check-ins with customers every 3-4 months for feedback.
- Handle ad-hoc requests from existing customers.
- Escalate any issues or concerns to the appropriate teams.
Must-Have Qualifications
- A degree in Finance, Business Administration, or a related field.
- Experience in customer service or BPO.
- Proficiency in Microsoft Excel and other Microsoft applications.
- Strong analytical and data interpretation skills.
- Technical understanding of spreadsheets, data analysis, and insurance procedures.
Bonus Points for
- Background in Banking, Trade Finance, or Insurance is a huge plus!
- Excellent written and verbal communication skills at all levels.
- Strong organizational skills with the ability to manage shifting priorities.
- Ability to work independently and navigate internal processes with meticulous attention to detail.
Step Into the Smartsourcing Experience
Smartsourcing was created with one mission: to change lives. We’re here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fourth year running, we’ve been recognized as one of HR Asia’s Best Companies to Work For. This award isn’t just a title—it’s a testament to our commitment to making Smartsourcing an incredible place to build a career.
Why Smartsourcing is the Best Move for Your Career
At Smartsourcing, innovation isn’t just a buzzword—it’s how we do things. For four years running, we’ve been recognized as one of HR Asia’s Best Companies to Work For. That’s because we prioritize not only what we achieve but how we get there—together.
When you join Smartsourcing, you’re stepping into a culture where your ideas matter, your growth is a priority, and your work-life balance is built into the design. Here’s why you’ll love working with us:
- Work with cutting-edge tech and innovative processes
- Opportunities to take on challenging, high-impact projects
- Fixed weekends off
- 5-day Christmas leave
- HMO coverage for you and your dependents from Day 1
- Group life insurance from Day 1
- Free lunch + soft breakfast every day
- Barista-crafted coffee daily
- For night shifters: NIGHT DIFF
- Monthly, quarterly, and annual performance bonuses
- Exclusive discounts at top restaurants and merchants
- Development workshops, learning sessions, and community give-back programs
- And so much more!
We're not just another outsourcing company. We’re building something that actually matters here – a place where good work meets good culture.
Support the team. Streamline the process. Elevate the results. Be a Commercial Assistant at Smartsourcing.
Job Type: Full-time
Benefits:
- Company events
- Employee discount
- Gym membership
- Health insurance
- Life insurance
- Staff meals provided
Application Question(s):
- Our vibrant office offers free meals, a coffee bar, and a dynamic, engaging culture! Are you open to working on-site at our location?
- What are your salary expectations for this role?
Work Location: In person
