The Coordinator is responsible for supporting the day-to-day administrative, coordination, and execution tasks within gateway operations. This role ensures efficient workflow between Sortation, Linehaul, and Shuttling by providing timely documentation, reporting, and cross-functional coordination.
Key Responsibilities:
Operational Support
- Assist in coordinating daily gateway activities, including tracking of parcel movement and documentation.
- Facilitate real-time communication between ground operations, sortation teams, and linehaul partners.
- Monitor and escalate delays or bottlenecks in parcel flow and assist in implementing quick resolutions.
Reporting and Compliance
- Compile and prepare daily and weekly operational reports (e.g., productivity, delays, sort volume).
- Ensure timely encoding and accuracy of operations data into systems.
- Track team attendance, resource deployment, and equipment utilization for reporting and validation.
Coordination and Communication
- Coordinate with internal departments (e.g., Ground Ops, Linehaul, Support Group) to ensure consistent service levels.
- Maintain scheduling and support documentation for shift transitions and team handovers.
- Relay instructions and updates from supervisors to teams and provide feedback to management.
Key Qualifications:
- Bachelor’s degree or at least 2 years of college education in Business, Operations, or related field.
- At least 1-2 years of experience in logistics, warehousing, or administrative coordination.
- Proficiency in MS Excel, Word, and operational tracking systems.
- Strong organizational skills and attention to detail.
- Good verbal and written communication skills.
- Able to work in fast-paced and high-pressure environments.
- Flexible with shifting schedules and able to support overtime when needed.
Job Type: Full-time
Benefits:
- Company events
- Employee discount
- Health insurance
- Life insurance
Education:
- Bachelor's (Required)
Experience:
- Logistics: 2 years (Required)
- Courier Services: 2 years (Required)
Work Location: In person
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