Job description
DUTIES AND RESPONSIBILITIES:
- Proactively contacts customers following schedule of first maintenance appointment and those with pending recommendations for service.
- Receives incoming calls for service appointments and sets appointment for customers due for maintenance.
- Contacts customers to update customer information for future prospecting
- Assists client and properly evaluates all warranty claims before invoicing.
- Processes and coordinates with the principal dealer regarding the warranty claims of customers.
JOB SPECIFICATIONS:
- Graduate of any four-year course.
- Knowledgeable in office and administrative procedures and practices.
- Above average oral and written communication skills.
- Pleasing personality and above average customer relations skills.
- Proficiency in MS Office (Word, Excel, Powerpoint).
Job Type: Full-time
Work Location: In person
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