CUSTOMER RELATIONSHIP SPECIALIST
We are looking for leaders who desire to make customers happy through genuine and caring customer service. Someone who can build and maintain supportive relationships with retail and institutional customers by listening, assessing, understanding, applying, and enhancing what we can offer.
Responsibilities include the following and may contribute to other aspects of work:
- Directly interacts with customers in the stores and through the phone to answer their inquiries, and assist them with their requests
- Coordinates with cross-functional teams to place and fulfill customers' orders
- Proactively builds and maintains relationships with retail and institutional customers
- Addresses customer concerns in a personal but professional manner while keeping the company's best interest in mind
- Creates a venue for feedback and support through client meetings and site visits
- Creatively devises effective salesmanship strategies to boost sales performance
- Communicates with ease to a socially diverse community to provide genuine and caring service to all customers
- Turns relevant and effective projects into operations that help enhance our service to the customers
Qualifications:
- Preferably graduates from 2011 to 2020 of courses related to Business, Accountancy, Economics, Communication, Entrepreneurship, Hotel & Restaurant Management, and Psychology are likely candidates
- Must be a trustworthy leader with strong commitment to organization, accuracy, and meeting deadlines
- A critical thinker and proactive problem solver, who cares about people and has passion for excellence
- Can relate well with different kinds of people, and take on work with high integrity and a positive outlook
Interested applicants may send their resumes to [email protected] with the subject 'Indeed - CCare_Surname'
Job Types: Full-time, Permanent
Benefits:
- On-site parking
- Opportunities for promotion
- Paid training
Work Location: In person
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