- Responsible as the main contact person for preventive maintenance and warranty.
- Provide answers to general warranty inquiries.
- Assist in all related application queries.
- Proactive call for customer maintenance schedule.
- Follow-up calls in a specific period.
- Responsible for the dissemination of information to customers.
- Handle and endorse customer complaints and inquiries.
- Maintain customer database.
Qualifications*
- Graduate of any business course.
- Preferably with experience in customer service in an automotive dealership.
- Excellent interpersonal and communication skills.
- Proactive, self-motivated and keen to learn.
- Proficient in Microsoft applications.
***Note: Successful candidate will be assigned in Suzuki Auto Otis showroom located at 1502, 1007 Paz Mendoza Guanzon st. Paco, Metro Manila.
Job Type: Full-time
Benefits:
- On-site parking
- Paid training
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Work Location: In person
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