FULL JOB DESCRIPTION
Job Description
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers by offering timely resolutions to their inquiries. You will communicate with customers through inbound and outbound calls, addressing fraud investigation, collections, payments, loans, charges/fees, interest rates, rewards, and other account-related matters.
Work Set-Up: Shifting Schedule, Onsite
Location: Cebu IT Park
Perks and Benefits:
- 4,800 Non-Taxable Allowance
- HMO on Day 1
- Retirement Plan after 5 years with the company
- Life Insurance on Day 1
- Opportunity for career growth within the company
- 15% additional night differential
Qualifications:
- High School graduates with at least 1 year of interfacing work experience
- Fresh graduates are also welcome to apply
- Must have excellent English communication skills (both verbal and written)
If you’re looking for a rewarding career with competitive compensation and a great benefits package, apply now to be part of our team!
How to apply: Send your resume and the required documents to [email protected]. You can also message me on Viber at (Cristine Piano) 09171304512.
Job Types: Full-time, Permanent
Pay: Up to Php26,500.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- Night shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Taguig: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person