Deliver prompt, high-quality email support for our customers. Respond to tickets, resolve issues, and ensure customer satisfaction.
Perks
· Salary: PHP 14,000/month (excluding night differentials, perfect attendance bonus and other incentives)
· Comprehensive benefits: Free daily meals, wellness programs, paid time off, and continuous professional development
· Office location: KSS Building Buhangin and Aeon Towers, Bajada, Davao City
Key Responsibilities
· Answer support tickets promptly and accurately
· Troubleshoot and resolve customer issues via email
· Ensure clarity and correct grammar in all responses
Work Schedule
· Graveyard shift
Ideal Candidate
· 1+ year customer service experience (email support preferred)
· Experience with Salesforce, Zendesk, or Freshdesk is an advantage
· Tech savvy, polite, with excellent written English
Job Type: Full-time
Pay: From Php14,000.00 per month
Benefits:
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Staff meals provided
Work Location: In person
