About the unit:Fulfillment Unit is responsible for both the warehouse operations and sales requirements, ensuring proper execution of business strategies by managing the operations, coordinating with external and internal stakeholders (Sales and Finance Teams), and onboarding of new accounts and clients. Job Description:The Deputy Head of Fulfillment is responsible for managing all aspects of the fulfillment warehouse operations including inventory management, storage optimization, order processing efficiency, manpower productivity, marketplace metrics SLA adherence and timely order dispatch. He/she will manage the warehouse managers in ensuring the operational efficiencies of the fulfillment warehouses aimed at reducing cost and improving overall warehouse productivity. Minimum Experience:Bachelor’s degree in Business Management, Logistics, Supply Chain Management, or a related field.5 years of strong fulfillment and warehousing ops experienceProven experience in a fulfillment or warehouse management role, ideally within a high-volume environment.Strong leadership and people management skills.Excellent organizational skills and the ability to manage multiple tasks.Proficient in warehouse management systems, OMS and other related systems and applications
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