LVH is the premier home chartering service for the world’s elite, bringing together a collective of trusted homeowners and guests who share a passion for refinement, elegance, and elevated human experiences. LVH offers the finest curated experiences, unparalleled in-home full services, exclusive home management, and advisory services combined with the latest technology trends.
Under the supervision of the Senior Manager, Office of the CEO, the Executive Assistant & People Operations Coordinator will provide high-level administrative support to the Executive Management Team while also managing essential HR functions to support the company’s operations. This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities efficiently.
Essential Functions:
Support to Executive Management Team
Administrative Support – Provide high-level administrative assistance to the Executive Management Team, ensuring efficiency, organization, and smooth daily operations.
Calendar & Travel Management – Oversee calendar scheduling, travel arrangements, and expense reporting, ensuring timely coordination and accuracy.
Communication & Documentation – Draft, format, and distribute internal and external communications, including memos, emails, and reports.
Meeting Coordination – Arrange meetings, record and maintain meeting minutes, track action items, and follow up on key deliverables.
Project & Task Support – Assist with special projects and additional administrative tasks as needed.
Process & System Management – Collaborate with teams to create and update procedures, review and audit systems, and ensure process optimization.
Additional Duties – Perform other administrative tasks as assigned.
People Operations
General Support – Assist the Manager, Office of the CEO in all HR-related areas and administrative tasks.
Employee Milestones – Maintain and track team celebration reminders to enhance engagement.
Recruitment & Onboarding – Support the recruitment process, including shortlisting candidates, scheduling interviews, and coordinating with hiring managers. Prepare and distribute new hire agreements and onboarding packages.
Compensation & Promotions – Manage promotions, salary adjustments, and raises, ensuring proper documentation, approvals, and compliance.
Employee Records Management – Maintain and update employee files, ensuring accuracy, compliance with company policies, and adherence to data privacy regulations.
HR Compliance & Policy Management – Work with the People Director to ensure HR policies, procedures, and employee handbooks are up to date and compliant with labor laws.
Performance Management – Assist with performance reviews including scheduling, collecting feedback, and maintaining evaluation records.
Training & Development – Coordinate employee training programs, track attendance, and manage training resources to support professional growth.
LMS Administration - Manage the Learning Management System (LMS), ensuring smooth operation and accessibility (note: content creation is not required).
Exit Process & Offboarding – Schedule exit interviews, manage termination paperwork, and ensure a smooth transition for departing employees.
HR Data & Reporting – Prepare and analyze HR reports, including employee satisfaction trends, to support decision-making. Facilitate survey distribution, send completion reminders to the team, and coordinate with the HR Director for report finalization and analysis.
HR Systems & Database Management – Maintain the HRIS platform, ensuring accurate records, efficient tracking, and system optimization.
Additional Duties – Perform other HR and administrative tasks as assigned.
Compensation:
Competitive base salary
Biannual Bonus tied to performance
20 Days of Paid Time Off
5 Days of Paid Sick Leave
6 Days of Paid Holidays
Work Equipment Stipend
Private Health Insurance
Maternity Leave Bonus
Skill and Knowledge Qualifications:
Bachelor’s degree in Human Resources, Business Administration, or a related field.
3+ years of HR experience in HR administration and recruitment (large company experience preferred).
Hospitality industry experience is a plus.
Strong knowledge of HR functions, compliance, and HRIS systems.
Experience with recruitment, onboarding, employee engagement, and reporting.
Ability to prepare and analyze HR reports and metrics.
Exceptional verbal and written English communication.
Strong organizational and multi-tasking abilities in a fast-paced environment.
Experience managing calendar scheduling, travel, and expense reporting.
Proficiency in Google Workspace, BambooHR, Recruitee and Learning Management System (LMS).
