General Virtual Associate

NOTE: For us to PROCEED with your application, kindly take part in our Assessment here: https://www.syceed.com/survey/start/0f8434e3-3f13-4b85-96f9-46f8add4852c

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LatestBuy is a B2C retailer based in Australia that offers a wide range of products across various categories, including electronics, gadgets, home and kitchen, lifestyle, gifts, and more, to a global audience.

As a General Virtual Associate at LatestBuy, your primary responsibility include ensuring high-quality listings through rigorous Quality Assurance (QA) processes to maintain consistency and accuracy across platforms. Regularly monitoring marketplace performance and metrics, including sales trends and customer engagement, helps identify opportunities for growth and optimization. Additionally, tracking item counts by channel ensures accurate inventory management and alignment across all sales platforms. This role is perfect for someone who thrives in a fast-paced environment and is eager to learn about the eCommerce industry.

Key Duties:

• Conduct quality checks on all products listed on websites and marketplaces.
• Revise any incorrect product information on websites and marketplaces.
• Keep track of the active item counts across marketplaces and make sure that items match.
• Inputting and organizing data, maintaining databases, and ensuring accuracy and completeness of information.
• Organizing and maintaining files and records and conducting research and compiling data for various projects.
• Conducting online research on various topics, gathering data, and summarizing findings to support decision-making processes.
• Creating and editing documents, presentations, spreadsheets, and other business-related materials.
• Undertaking ad hoc tasks as assigned, which may include transcription, proofreading, invoicing, or other administrative duties.
• Product batches in Excel work
• Perform product image editing tasks using software such as Adobe Photoshop.

Skills and Qualifications:

• Microsoft Office literate particularly with Excel/Spreadsheets.
• Background in Photoshop is a plus.
• Strong written and verbal English communication skills.
• Excellent organizational and time management skills with the ability to prioritize tasks effectively and meet deadlines.
• Strong communication skills, both written and verbal, with the ability to communicate effectively with internal team members and customers.
• Detail-oriented and able to maintain accuracy and attention to detail while working on repetitive tasks.
• Must be flexible and willing to do other related tasks.
• Ability to self-troubleshoot, detect, and correct one’s own mistakes.
• Proficient in using various software and tools such as Microsoft Office, and project management tools.
• Strong problem-solving skills and ability to think creatively to find solutions to complex issues.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.

Disclaimer: While the primary focus of the role above, successful candidates may be required to perform additional tasks as needed by the company. This could include, but is not limited to, order processing, administrative duties, and other responsibilities related to the efficient functioning of the team. Flexibility and a willingness to take on diverse tasks are valued qualities in our dynamic work environment

Preferred Requirements:

• Bachelor's degree in a relevant field such as business administration, marketing, or communications.
• Experience working as a virtual assistant or in a similar administrative or customer service role.
• Familiarity with various marketplaces and their processes, including Amazon, eBay, and Shopify is a plus.
• Fluency in English language.

Minimum Technical Requirement:

• Processor: Intel Core i3 10th Gen or equivalent
• RAM: 8 GB
• Storage: 256 GB solid-state drive
• Operating System: Windows 10 or MacOS
• Internet Connection: Broadband or high-speed internet connection with at least 10 Mbps download and upload speeds.
• Up-to-date antivirus software and security settings to ensure data privacy and protection.
• Microsoft Office suite installed, including Word, Excel, and PowerPoint, for document creation and collaboration.

What We Offer

• Hands-on experience in the eCommerce industry.
• Mentorship and training opportunities to help you grow in your career.
• A friendly and collaborative work environment.

Job Types: Part-time, Fresh graduate

Pay: Php10,000.00 - Php15,000.00 per month

Benefits:

• Flexible schedule
• Flextime
• Work from home

Application Question(s):

• Are you working full-time? If yes, is it remote, or do you go to your physical workplace?
• How many hours can you commit to work daily?
• Exceptional performance in this part-time role may lead to the opportunity for a full-time position. Are you open to working for a full-time position?
• What is your salary expectation? Please provide your salary range for part-time & full-time position.

Education:

• Bachelor's (Preferred)

Application Deadline: 08/04/2025
Expected Start Date: 08/15/2025