Job Description:
- Online Consulting Services: Respond to overseas customers' product inquiries via email, online chat, or phone, providing professional and timely solutions to ensure service satisfaction.
- Sales Conversion: Identify customer needs during consultations, proactively guide sales discussions, and drive product/service conversions to achieve sales targets.
- Lead Follow-Up: Continuously track and nurture high-potential leads, employing personalized communication strategies to boost opportunity conversion.
- Customer Relationship Management: Organize customer data, analyze consultation metrics, and optimize service processes and sales scripts to enhance repeat purchase rates and customer loyalty.
Qualifications:
- Bachelor’s degree; proficiency in English to communicate seamlessly with overseas clients.
- Strong customer service orientation, sales acumen, and conversion skills, with the ability to seize sales opportunities.
- Excellent stress tolerance, adaptability, and sense of responsibility.
- Prior experience in consulting or sales roles preferred.
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company events
- Flexible schedule
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Application Question(s):
- What is your highest educational attainment?
- What are your expected salary?
Experience:
- Business Development: 2 years (Preferred)
- B2B sales: 1 year (Preferred)
- Customer service: 2 years (Preferred)
Location:
- Baguio City (Preferred)
Work Location: In person
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