As a Missing Bills Processor, you'll manage a set of clients and focus on reducing missing bills by contacting vendors (mostly by phone) to collect invoices. You'll also retrieve invoices from vendor portals and ensure all documents are complete and accurate. This role needs strong communication, problem-solving, and multitasking skills.
DUTIES & RESPONSIBILITIES:
- Actively manage and resolve missing invoices for assigned accounts.
- Contact vendors directly to request and retrieve missing invoices.
- Download invoices from existing vendor portals when available.
- Set up new online access for vendor portals if none currently exists.
- Document every account interaction thoroughly and accurately.
- Record the method of vendor contact (e.g., phone, online portal, email).
- Include the name of the person spoken to during the interaction.
- Summarize the outcome of the call or the action taken.
- If the invoice is not obtained, document the reason (e.g., closed account, vendor delay).
- Outline the next steps planned, such as a follow-up date or escalation process.
- Ensure Adherence to Weekly Compliance Deadlines (e.g. Critical Aging Limit, High-Risk Accounts).
- Ensures compliance with company rules and regulations.
- Reports security incidents and/or any identified security weaknesses.
JOB REQUIREMENTS:
- Graduate of BS in Accountancy or any related business course.
- At least 2 years of work experience in the relevant or related role/capacity.
- Willing to work onsite.
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Job Type: Full-time
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
Schedule:
- 10 hour shift
- 8 hour shift
- Night shift
Supplemental Pay:
- 13th month salary
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