We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
Are you interested to work in the dynamic world of music and entertainment? Are you an organized and task-orientated individual? Does music generally excite you?
Universal Music Group is seeking an IT Administrator to be based in the Philippines.
About the role:
- Monitor IT operations such as applications, email systems, hardware, software, and network security tools
- Create custom user roles, to control access to sensitive information and enforce data security
- Upgrade, install, and configure new hardware and software based on global/regional directives
- Provide technical support for troubleshooting issues or problems with the applications and systems.
- Install firmware and security updates on servers, printers, and related networking equipment
- Identify inefficiencies in the organization’s computer network and make recommendations to address weaknesses
- Train employees and onboard new hires on how to use company systems and applications
- Ensure that global/regional standards, policies, and procedures are effectively implemented and adapted at the local office
- Proactively check that systems and processes comply with regulatory and/or global security and risk requirements.
- Maintain the IT asset inventory and conduct periodic physical asset counts to ensure tracking accuracy and compliance.
- Maintain organized records and documentation of all IT-related files, configurations, licenses, and support logs.
- Play a proactive role in network setup, connectivity testing, and IT infrastructure migration during office moves or reconfigurations.
- Assist employees in raising IT service tickets and coordinating access requests or changes in accordance with global processes.
- Prepare for, and participate in, compliance audits, risk assurance visits, business continuity and disaster recovery exercises to meet internal and external stakeholder expectations.
- Liaise with the Regional and IT Team in the procurement of hardware and software.
Desirable Traits:
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related discipline
- At least 3 years’ experience as IT Administrator or similar role
- Extensive experience with IT systems, networks, and related technologies.
- Solid knowledge of best practices in IT administration and system security.
- Good resourcefulness, analytical and problem-solving skills.
- Excellent interpersonal and communication skills.
Interested? Please follow the link to submit your application today!
Note: Only shortlisted applicants will be contacted.
About us:
Universal Music Group (UMG) is the world leader in music-based entertainment, with a broad array of businesses engaged in recorded music, music publishing, merchandising and audiovisual content in more than 60 countries.
Featuring the most comprehensive catalog of recordings and songs across every musical genre, UMG identifies and develops artists and produces and distributes the most critically acclaimed and commercially successful music in the world. Committed to artistry, innovation and entrepreneurship, UMG fosters the development of services, platforms and business models in order to broaden artistic and commercial opportunities for our artists and create new experiences for fans.
UMG's catalog is marketed through two distinct divisions, Universal Music Enterprises (in the U.S.) and Universal Strategic Marketing (outside the U.S.). UMG also includes Universal Music Publishing Group, one of the industry's premier music publishing operations worldwide and Bravado, the leading provider of consumer, lifestyle and branding services to recording artists and entertainment brands around the world.
