Salary: P60,000 to P70,000 (Monthly Package)
Schedule: Monday – Friday (7:00AM 04:00 PM PHT)
Skills Required:
- Technical IT accreditation
- Customer service focus with a keen passion for helping people
- Excellent communication skills and phone skills
- Ability to work alone and in a team environment
- Attention to detail and tenacity
- Must be available for afterhours support and some travel
What will you do?
- Acting as first point of contact for internal customer support.
- Monitoring and logging support requests ensuring SLAs are being met
- Communicating to the business when IT services/systems are being affected
- Escalating issues to appropriate IT team members
- Afterhours on call for Critical incidents and issues (potential roster when required)
- Use of the ticketing system and maintaining documentation
- In house and 3rd party systems troubleshooting
- Any other tasks as reasonably assigned by Manager
Join the awesome team and enjoy these benefits & perks:
- Complimentary Sleeping Quarters, Coffee at no cost
- Complimentary Office Fitness and Wellness Facilities at no cost
- Regular Company Events, Work Life Balance, and Career growth opportunities
- Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA
JOIN CONNECTOS NOW!
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
Our Australian client is the world’s largest meat producer, and second largest food manufacturer with a global workforce of over 250,000 staff. The company is currently working through an exciting digital transformation strategy which provides global career opportunities. Specific roles will be sent to Australia for additional training.
#ConnectOSCareers #JoinConnectOS
Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
#LI-ME1
