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IT Support Intern

Dynata
Davao City
Internship
3 weeks ago
  • Troubleshooting technical issues
  • Installing and configuring hardware and software (Dell and
  • HP)
  • Speaking to customers to quickly get to the root cause of their problem
  • Following up with clients to ensure the problem is resolved
  • Replacing or repairing the necessary parts of the computer
  • Supporting the roll-out of new applications (MS Office 365,
  • Multi-Factor Authentication, Global Protect VPN, Crowdstrike Antivirus) and installing additional software
  • Operating System deployment using LANDESK imaging or Intune Autopilot
  • Assisting the on boarding and off boarding of user's equipment

• • Customer Support

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