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KYC Transaction Monitoring Analyst

ING
3 weeks ago
  • REQ-10094352
  • 23/04/2025
  • Financial Crime Prevention Investigations
  • Makati City, Filipijnen
  • ING Hubs


Position summary
The KYC Transaction Monitoring Analyst is responsible for performing risk-based investigations on Transaction Monitoring alerts and cases, identifying activity that could be indicative of money laundering, terrorist financing and ta evasion, following ING’s Global Standard TM Investigation Process and Procedures.
In this role you will:
  • Analyse customer and transaction information to assess whether alerted activity is or is not normal in the contet of what is known about the customer and who they are transacting with, conducting additional background research as appropriate.
  • Within the ING procedural framework, use your own judgement based on your knowledge and eperience to make risk-based decisions as to what is or is not normal and therefore whether to refer the alert or case for further investigation and reporting to authorities.
  • Document your investigations thoroughly and according to ING standards, by recording the details of the alert, the data you have considered, the basis of your conclusion and any evidence you have gathered that supports your conclusion.
  • Maintain your primary focus on the quality and effectiveness of investigation, whilst also ensuring that your work is completed in a timely fashion.
Major responsibility areas
100%
Transaction / Customer Activity Monitoring (CAM)
  • Analyse customer and transaction information to assess whether alerted activity is or is not normal in the contet of what is known about the customer and who they are transacting with, conducting additional background research as appropriate.
  • Within the ING procedural framework, use your own judgement based on your knowledge and eperience to make risk-based decisions as to what is or is not normal and therefore whether to refer the alert or case for further investigation and reporting to authorities.
  • Document your investigations thoroughly and according to ING standards, by recording the details of the alert, the data you have considered, the basis of your conclusion and any evidence you have gathered that supports your conclusion.
  • Maintain your primary focus on the quality and effectiveness of investigation, whilst also ensuring that your work is completed in a timely fashion.
  • Productivity levels in line with agreed standards
  • Quality analysis of customer transaction alerts in line with ING best practice and regulatory standards
  • Accurate and complete documentation of investigations and analysis
  • Actively contributes to continuous improvement
  • Positive feedback from internal stakeholders
Major challenges
  • Develop strong understanding of ING process and procedures.
  • Have strong knowledge of how to identify, analyse and understand money laundering, terrorist financing and ta evasion “red flags” and typologies.
  • Have good understanding of regulations and industry leading practices in conducting TM investigations.
  • Consult and collaborate with colleagues to develop your own investigations and to help others with theirs, adopting and sharing best practice, techniques and knowledge over time, with a focus on driving continuous improvement in both your own investigations and that of the broader team.
  • Strive to learn and help your colleagues to learn continuously, taking and giving feedback constructively, participating actively in team continuous learning and development initiatives and training.
Decision making/ delegating authority
Decisions Epected
  • Through customer activity analysis recommend appropriate action or recommendation in accordance with level of the customer
  • Strong judgement required to either dismiss or refer an alert to second line of defense (Compliance) for further investigation
Mandatory policies and procedures that must be adhered to in all roles include:
  • Human Resource Policies and Procedures
  • Workplace Health and Safety Policy and Programs - to ensure employees health and safety and the health and safety of others in the workplace.
  • Other ING Policies and Procedures


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Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.
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