Transaction Monitoring Business Analyst - RPA

Within Global FC&FP we are looking for one (1) Business Analysts for Transaction Monitoring - RPA. In this role, you will be part of an eciting journey towards truly global standardization within the domain of Transaction Monitoring for ING.

You will be involved with the development of the Global KYC Digital Service contributing to socially relevant topics such as Anti-Money Laundering, Counter Terrorism Financing, Fraud, Sanctions and their global implementation across 40+ countries, affecting 40 million+ ING customers. Through this, we will be able to deliver our customers an optimal KYC eperience, whilst remaining compliant and in control of our risks and processes on a global scale. You will be in contact with market leading vendors and thought leaders in their respective domains. As such, you will be working with many colleagues from different disciplines, geographies and backgrounds.

What you'll do:

• You support the Central Product Owner (CPO) in the eecution of the Tribe Goals; • You solve impediments encountered in the development of the Product;

• You are actively involved in the creation of stories and features for your Squad;
• You monitor the quality and performance of your Squad;
• You ensure alignment with other Squads that fall under the CPO and the Tribe.
• You are responsible for the ‘what’ in a Squad, ensuring that functional and non-functional requirements are met for all stakeholders. Non-functional requirements include, but are not limited to: security, resilience, performance, contractual, legal and compliance requirements and obligations;
• You will take the role of an end-consumer representative for the product and ensure that the end-consumer’s eperience and compliance is recognized by the Squad.

How to succeed:

• Master or bachelor degree;
• Minimum of 3 - 10 years working eperience (depending on role specification and related seniority level);
• Eperience working on RPA projects from ideation to production support;
• Eperience using Automation Anywhere, SAIO, or other similar tools for RPA solutions.
• A personality and the capabilities to optimally function within an Agile environment;
• Strong analytical skills;
• Eperience and affinity with working together in IT and solution-build driven teams;
• Eperience in guiding and realizing change;
• Proven eperience in driving initiatives with high impact;
• Strong communication, networking and influencing skills;
• Strong resilience; ability to navigate through ambiguity and simplify compleity without losing essence.
• The ability to work successfully in multiple countries and make sure these different cultures will work together as one team; taking into account different habits, beliefs, languages and time-zones, etc.;
• Fluent in English speaking and writing.

You’ll get plus points if you have any of the following:

• Eperience in the area(s) of multidisciplinary comple deliveries with a track record of fast learning in the area of KYC (CDD, FATCA, CRS), Client Onboarding, Client Maintenance, AML/Transaction Monitoring or Compliance;
• Eperience and affinity with data analysis, data mapping and conceptualizing and creating solutions for data quality improvements;
• Knowledge of the FCRM application;
• Pega background and/or eperience with workflow management tool;

What’s in it for you?

• Work in an international and culturally diverse environment
• Eperience in managing a diverse landscape of stakeholders
• Opportunities to learn new ways of working and good case practices from across the globe
• Epand your network and knowledge outside the Philippines
• Develop your critical thinking and problem-solving skills to stay up to date for the future

Want to make a meaningful impact?

Questions? Just ask
ING Recruitment team