Are you seeking a fulfilling career in IT while enjoying a peaceful lifestyle and a work-life balance opportunity? Or you're a local from Quezon Province and tired of going back and forth in Metro Manila just for work? We got you!
Carabao Cloud Solutions, Inc. is a fast growing company based in Tayabas, Quezon Province. We are in a pure onsite set-up here in the province that works with IT companies or MSPs in the USA that use the latest tools and technologies in anything from cloud solutions to cybersecurity.
We aim to provide strong IT jobs with competitive salaries for the Quezon Province community. We'd also like to give this opportunity to those who are looking for a work-life balance and career growth. Combined with a lower cost of living and a healthier environment in Quezon, CCSI is indeed a great place to achieve your lifestyle and career aspirations.
What we are looking for?
Responsible for providing advanced technical support and troubleshooting for complex IT issues that cannot be resolved at the Tier I level. This role involves diagnosing and resolving technical problems, managing escalations, and ensuring efficient IT service delivery. Additionally, the position includes administering Windows Server environments, configuring and managing network infrastructures, and maintaining network security to ensure seamless connectivity and performance.
Essential Duties and Responsibilities
- Serve as an escalation point.
- Perform hands-on fixes at the desktop and server level, including installing and upgrading software, implementing file backups, configuring systems and applications.
- Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, configuring systems and applications.
- Install, configure, test, maintain and troubleshoot end-user workstation software application.
- Record, track and document helpdesk requests and problem-solving process.
- Priorities, schedule, and escalate issues(when required) to the appropriately experienced technician.
- Creating SOP for new processes.
- Provide second-level technical support for network, server, and cloud-related issues.
- Manage and support Windows and Linux servers, including installation, configuration, and maintenance.
- Administer cloud environments (e.g., AWS, Azure, Google Cloud) including virtual machines, storage, and network configurations.
Required Skills and qualifications
- Degree in BS in Information Technology or related
- Solid background in networking, software, and hardware
- Strong knowledge of Windows Server and Active Directory
- Proficient in a ticketing system
- High attention to details
- Ability to work independently
- Self-motivated
- Excellent leadership skills
- Excellent verbal and written English communication skills.
- Can amend to work during the night shift, holidays, and weekends.
- Amenable to work in Tayabas, Quezon Province onsite.
We’re excited to help make your application process as smooth and efficient as possible! Please upload updated and complete resume.
Job Type: Full-time
Pay: Php40,000.00 - Php80,000.00 per month
Benefits:
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
Application Question(s):
- Are you amenable to work at Tayabas, Quezon Province pure on-site?
- When's your earliest availibility to start?
- Where are you currently located?
