Are you someone who wants to play an essential role in assessing the competency of the learners in an RTO industry? We are looking for someone who is enthusiastic about coaching, personalised guidance and who drives positive outcomes for both learners and the organisation. Join us in Brainbox!
About Brainbox
Brainbox is different from every other BPO. It’s not just the amazing culture, strong brand, loyal customers and talented staff - it is deeper than that. The Brainbox core value of ‘Always Be Kind’ is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do aims to provide people with a work culture that helps them improve every single day. From unlimited training to HMO benefits from day 1, we want our people to love what they do and become the best versions of themselves.
Qualifications
- Bachelor's degree in Business or any relevant degree
- Previous experience in consulting, business, management, development or coaching is highly regarded
- At least 2 years’ experience in an assessor role in the VET sector or similar with previous industry experience is a plus
- Has TAE40122 - Certificate IV in Training and Assessment or willingness to take certifications for the role
- Experience with Learner Management System, preferably Axcelerate
Attributes
- Exceptional verbal and written communication in English
- High level of attention to detail and accuracy
- Effective time management skills
- Strong communication and interpersonal skills
- Has a good personality and can blend well in a team
- Adaptive and willing to learn
- Willingness to take necessary certifications relevant to the role
Responsibilities
- Assess competence of learners
- Marking and ensuring all allocated assessments are marked
- Provide coaching to assist with learners with gaps
- Send results to leaners via email
- Record learners assessment progress via Excel
- Update Axcelerate with learners' results
- Participate in validation and moderation activities
Software
Axcelerate (LMS)
Microsoft Office 365
MS Teams
Outlook
Zoom
Perks
- Attractive and competitive salary
- Tenure-based and Performance-based incentives
- Paid time off
- Unlimited cash incentives for hired referrals
- Engagement and Recognition programs
- HMO on day 1
- Work-life balance with a 37.5h week and free weekends
- International career growth and clients
- Opportunities to travel abroad
- Modern air-conditioned offices, located along MacArthur Highway (easy public transportation access), near residences, malls, and restaurants
- Fun and inclusive working environment and great working culture
- Dedicated local support with local Management, HR, onboarding, payroll, and ICT
- Access to unlimited training and micro-competencies to advance your skills
This role is subject to a number of skills and possible online practical tests.