We are currently hiring Sales Associates (CSR) to join our dynamic team in a fast-paced BPO environment. As a Sales Associate, you will handle customer interactions via inbound or outbound calls, promote products or services, and contribute to overall customer satisfaction. This role is ideal for individuals who are sales-driven, results-oriented, and passionate about customer service.
Key Responsibilities:
- Engage with new and existing customers through phone calls to promote and sell products or services.
- Achieve or exceed daily, weekly, and monthly sales targets and KPIs.
- Deliver outstanding customer service while handling questions, objections, and concerns.
- Accurately document all customer interactions and update records in the system.
- Collaborate with supervisors and team members to improve overall performance and meet business goals.
Qualifications:
- Must have completed at least 2 years in college (any course).
- Minimum of 6 months BPO experience in a sales account is required.
- Excellent English communication skills; must meet C1 proficiency level.
- Willing to work onsite and on a shifting schedule, including weekends and holidays.
- Strong sales skills, customer focus, and resilience under pressure.
What We Offer:
- Competitive salary package
- Performance-based sales incentives
- HMO coverage upon regularization
- Ongoing training and career development opportunities
- A supportive and inclusive work culture
Job Type: Full-time
Pay: Php27,000.00 - Php38,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Quarterly bonus
Work Location: In person
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