- Achieve shift sales target.
- Address customer feedback and complaints during the shift, ensuring top-tier customer service.
- Approve/disapprove leave applications during the shift in the absence of the Assistant Store Manager.
- Assist Store Manager in community relations activities.
- Clarify tasks, activities, and schedules during the shift.
- Ensure completeness of government permits and store requirements (e.g., health certificate, mayor's permit, business permit, BIR permit, etc.).
- Ensure compliance with cash control, employee discipline, and all company policies and procedures.
- Ensure crew productivity by following crew schedule and monitoring man-hours usage.
- Ensure safety and security program effectiveness, implement standard procedures and control systems, document feedback, and conduct necessary follow-through and corrective actions.
- Ensure timeliness and accuracy of required reports.
- Execute cleaning activities (including opening and closing).
- Implement assigned programs and ensure standards compliance during shift
- Implement cost management activities, standards, and procedures during the shift.
- Implement customer survey and interact with customers during the shift.
- Implement feedback and suggestion system (from sales building to evaluation) during the shift.
- Implement manpower schedule.
- Implement proper store merchandising.
- Implement sales program during the shift.
- Implement scheduled preventive maintenance, provide feedback on supplier's service, and implement equipment checklists.
- Implement speed of service programs (turnaround time, table turnover during peak, attention to pending orders).
- Lead service crew for highest product quality and supplies availability, ensuring product availability during the shift.
- Maintain office organization and orderliness during the shift.
- Maintain optimum inventory levels during the shift and minimize usage.
- Manage and implement crisis prevention programs and processes during the shift.
- Manage overall floor control and shift operations.
- Monitor crew performance during the shift.
- Motivate and boost crew morale to achieve shift objectives.
- Perform other assigned tasks as needed.
- Supervise opening and closing procedures.
- Track repairs, maintenance, and utilities costs during the shift, recommend measures, and ensure proper documentation and guidelines implementation.
Job Types: Full-time, Permanent
Pay: Php18,000.00 - Php20,000.00 per month
Benefits:
- Paid training
- Pay raise
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Performance bonus
Work Location: In person
Report job