Company Description
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
Job Description
THIS ROLE
A leadership position responsible for driving operational excellence and team performance within the
fund accounting department. This role manages a team of accounting professionals, oversees complex
client relationships, and ensures delivery of high-quality accounting services. The position focuses on
people management and operational efficiency while maintaining overall accountability for team
performance and client satisfaction.
WHAT YOU WILL DO
Core Responsibilities:
- Lead and develop a team of fund accounting professionals
- Drive operational performance and quality standards
- Build and manage cluster and client relationships and service delivery
- Oversee resource allocation and capacity planning
- Direct implementation of strategic initiatives and process improvements
- Ensure regulatory compliance and risk management
- Establish and monitor team performance metrics
- Champion technology adoption and process optimization
Tasks:
- Conduct regular performance reviews and career development discussions
- Manage escalated client issues and relationships
- Lead team meetings and performance improvement initiatives
- Monitor and report on key performance indicators
- Oversee workload distribution and resource allocation
- Review and approve staff scheduling and time management
- Facilitate client review meetings and presentations
- Coordinate with other departments on service delivery
- Monitor compliance with policies and procedures
- Lead change management initiatives
- Review and approve team training plans
- Oversee system implementation and optimization
- Conduct regular service delivery reviews
- Track work progress through timesheet completion
- Perform other related duties as assigned for role and business needs
WHAT WE OFFER
- Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
- Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions
- Wellbeing: Additional social benefits such as private health and dental cover, life assurance, discounted gym membership, eye test and corporate GP
- Annual leave: All our employees are entitled to 25 days paid leave, plus all UK public holidays. Enhanced maternity and paternity, including shared parental leave and adoption leave
- Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements
- Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day.
Qualifications
ABOUT YOU
- Bachelor’s degree in Accounting, Finance, or Business Administration; CPA or equivalent certification preferred
- Minimum 8 years of progressive experience in fund accounting, financial reporting, or related field with at least 1-2 years leadership experience
- Strong understanding of fund accounting processes, regulatory compliance, and risk management frameworks
- Proficient in reviewing and approving complex financial reports and client deliverables
- Skilled in resource allocation, capacity planning, and workload distribution to meet client deadlines and deliverables
- Experienced in leading client onboarding, system implementation, and optimization projects
- Adept at establishing and monitoring key performance metrics to drive team performance and operational efficiency
- Expert in driving operational excellence and process improvements
- Proficient in managing escalated client issues and fostering long-term client relationships
- Skilled in coordinating cross-departmental efforts to ensure seamless service delivery
- Strong focus on change management and adoption of technology-driven solutions
- Effective leader with exceptional people management skills, including performance reviews, career development discussions, and team training
- Excellent communication and interpersonal skills to foster collaboration with clients, cluster partners, and internal stakeholders
- Results-driven, proactive, and detail-oriented with a focus on operational efficiency and client satisfaction
- Adaptive and resourceful, ensuring team alignment with strategic objectives and organizational goals
Additional Information
At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.