Education Requirements
- Graduate, Preference BS CE/ CS with industry recognized certifications like ITIL/ ITSM, PMP
Work Experience Requirements
- Minimum 7 – 10 years in managing IT service delivery of large client relationship (300+Seats)
- Willingness to work in a 24x7, fast paced environment.
- Experience in handling banking, financial, logistics and travel accounts on a contact center setup is an advantage
Job Type: Full-time
Pay: Up to Php130,000.00 per month
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Rotational shift
- Shift system
- Weekends
Application Question(s):
- handling banking, financial, logistics and travel accounts on a contact center
Experience:
- managing IT service delivery of large client relationship: 7 years (Required)
- IT Service Delivery in BPO setting: 5 years (Required)
License/Certification:
- ITIL / ITSM (Required)
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