Job Summary:
Working in close coordination with the Program Manager and other programming staff, and with implementing partners and community members, you will assist in operationalizing monitoring, evaluation accountability and learning (MEAL) systems in support of CRS’s work to serve the poor and vulnerable. You will help ensure that relevant data are collected, documented, managed, and made accessible to project stakeholders, as appropriate. You will support MEAL-related capacity building efforts for CRS and implementing partner staff, as needed.
Key Roles and Responsibilities:
- Support the coordination and implementation of all assigned project MEAL activities as outlined in the Detailed Implementation Plan in line with CRS program quality principles, standards and MEAL practices; donor MEAL requirements; and industry good practices.
- Monitor and report any MEAL-related challenges and gaps identified to inform adjustments to plans and implementation schedules. Assist partners in their efforts to reflect on project experiences.
- Lead the roll-out and implementation of the project’s feedback, response and complaint mechanism (FCRM). Support actively seeking and responding to feedback from all members of targeted communities and other stakeholders as defined by the FCRM.
- Support field-level project M&E activities (including digital data collection) and assisting partners in their efforts to collect and ensure timely evidence-based analysis of project data per specified mechanisms and tools. Collaborate with local partner(s) to prepare MEAL-related aspects of reports per established reporting schedule.
- Collect information on staff MEAL capacity needs and technical assistance needs of partner organizations and monitor MEAL-related capacity-building and technical support activities to ensure effective impact.
- Complete project documentation for assigned MEAL activities. Assist with identifying information for case studies and reports on promising practices.
- Support program learning and decision-making by posing thoughtful questions, engaging with project data, reflecting upon and sharing with project management the information gathered from community members and partners.
Education and Work Experience
- Bachelor's Degree required.
- Minimum of 4 years of work experience in project support.
- Experience in the field of MEAL and for an NGO would be a plus.
- Additional education may substitute for some experience.
- Experience in participatory action planning and community engagement.
- Experience monitoring projects and collecting relevant data preferred.
- Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).
Personal Skills
- Observation, active listening and analysis skills with ability to make sound judgement.
- Good relationship management skills and the ability to work closely with local partners and community members.
- Attention to details, accuracy, and timeliness in executing assigned responsibilities.
- Proactive, results-oriented and service-oriented
Required Languages
- Fluency in spoken and written English and Filipino is required
Travel Required
- Must be willing and able to travel up to 50%
Key Work Relationship
Supervisory : None
Internal : Program Manager, Urban Development Specialist, Resilience Officers
External : Partner MEAL Officers, Project Coordinator and project staff, other local stakeholders
Agency Competencies (for all CRS Staff):
- Personal Accountability – Consistently takes responsibility for one’s own actions.
- Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
- Builds and Maintains Trust - Shows consistency between words and actions.
- Collaborates with Others – Works effectively in intercultural and diverse teams.
- Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.
Agency Leadership Competencies:
- Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
- Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
- Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.
Competencies Relevant for Specific Position
MEAL CompetenciesLevel of competency required
MEAL in Design: Developing project-level Theories of change,results frameworks, Proframes, related MEAL system tools and competencies, and accompanyingIntroductory
Monitoring: Implementing monitoring activities, including timely collection of quality data, set up and maintenance of databases, facilitation of participatory reflectionon monitoring results, and submission of timely progress reports.Basic
Evaluation: Supporting project and program evaluations and reviews by ensuring the quality of evaluation methods, tools, and data and facilitating the use of evaluation resultsto inform decision making and enhance learning.Basic
Accountability: Improving our accountability to a range of stakeholders through increased participation, transparent communication, responsive feedback mechanisms, and adherence to internal and external quality standards and requirementsSolid
Learning: Promoting excellent knowledge management and collaborative learning processes at the project, program and institutional levels, generating robust evidence for project and programmatic learning that leads to action, decision-making and influenceIntroductory
Analysis & Critical Thinking: Engaging with data, challenging biases and assumptions, posing thoughtful questions, pursuing deeper understanding of evidence through reflection and perspective-taking, and making informed programming decisions.Basic
ICT for MEAL: Applying knowledge on information and communication technologies (ICT), both hardware and software, for opportune and accurate data collection, database management, conducting analyses, and making information easily accessibleIntroductory
MEAL in Management: Managing financial and human resources in a way that optimizes the quality, effectiveness, and utility of MEAL systemsBasic
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.
CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.
CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse. The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.
CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS is an Equal Opportunity Employer.
