Members' Advocate - Carcar

Position Title:

· Members' Advocate (5 months term) (Renewable)

Job Requirements:

· The candidate must possess a degree in Business Studies/Administration/Management, Marketing, Finance/Accountancy/Banking, Commerce or equivalent.

· (Preferably with Experienced but Fresh Graduates are welcome to apply)

· With strong interpersonal skills including customer-service orientation.

· must be proficient in computer applications

· Must be attentive to details and facts and able to work under pressure

Job Summary:

· Advocates acts as the receiving clerk in the office. He/She is the front liner who comes in first contact with the client. He/She is expected to entertain the old and new member with a warm smile. He/She is responsible in treating the members with courtesy and fairness. His/Her primary responsibility is to project a positive image of the Association through quality service with a smile.

Job Duties and Responsibilities:

· Gives out application forms for loans and withdrawal slips to members as needed;

· Assists prospective members in their inquiries;

· Checks eligibility of new member applicant and verifies supporting documents submitted by the member applicant processes as well as termination of membership. Registers the new member in the new member's logbook and issues passbook, membership certificate and policy ID;

· Encoding and updating of member's information and beneficiaries in the LMS.

· Takes picture of members using webcam and captures signature of members using pen tablet

· Pre-computes loan at the back of MIS; Computes new loans and renewals and withdrawals; for retired, deceased and members terminating their membership

· Updates passbooks of members;

· Interviews processes final account of members who are terminating their memberships due to retirement, death and buyouts;

· Record & releases check of the processed loan and withdrawal;

· Reconciles the loan releases and withdrawals with the check releases report on a daily basis; Daily balancing of Run-up report, Encodes and generates billing and stoppage;

· Prepares reports on closed members, proxy to vote for old and new members, billing for deductions and stoppages, and new member registry sheet;

Job Types:

· 5 months term (Renewable)

Salary:

· Entry Level

Schedule:

· Fix 7-hour shift / With Saturdays

· Monday – Friday 08:00 AM – 04:00 PM

· Saturdays 08:00 AM – 02:00 PM

For interested applicants

· Fill up our 3 minutes applicant’s basic information form - https://forms.gle/Yo3ZuTjSNzFTTizY6

· Submit your most updated resume/CV to [email protected]

· For walk-in applicants, submit your updated resume/cv to the Branch or Head Office Manager

Job Types: Full-time, Permanent, Fresh graduate

Job Types: Full-time, Fixed term, Fresh graduate
Contract length: 5 months

Pay: Php13,100.00 - Php16,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Free parking
• Life insurance
• On-site parking
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Work Location: In person