COMPANY PROFILE: A global company leading in providing integrated platforms and
smart technology. The company offers instant access to accurate digital tools and
product support. They are known for providing AI products for pioneer and thriving
businesses.
Position: Non-Voice Customer Service Associate
Company Industry: IT Company
Work Location: Cebu City
Postal Code: 6000
Salary: Php22,000-Php26,000 (Negotiable)
Work Schedule: Flexible Working Schedule
Work Set Up: Onsite
BENEFITS:
Government Mandated Benefits
HMO
Vacation Leave
Sick Leave
13 th Month Pay
JOB REQUIREMENTS:
Open for High School graduate
With experience in customer service in a BPO set up is an advantage
Willing to work fully onsite
Amenable to attend interviews
Can start as soon as possible
JOB RESPONSIBILITIES:
Manage incoming and outgoing consumer call/emails
Professionally answer customer inquiries
Identify the needs of the client and provide solutions.
Collaborate with internal teams and raise concerns if needed.
Support the mentoring and onboarding of new members
Suggest and upsell pertinent goods and services.
Other tasks may be assigned by immediate superior
RECRUITMENT PROCESS: (ONLINE/FACE TO FACE)
Initial Interview
Final Interview
Job Offer
Look for: Ms. Yanna
Job Type: Full-time
Pay: Php22,000.00 - Php26,000.00 per month
Work Location: In person
