Are you a skilled and compassionate healthcare professional with a passion for delivering top-notch patient care? Your next career move awaits! We are inviting applications for the position of Clinic Staff for PCC Malolos.
Customer Service Excellence:
- Be the friendly face and voice of our healthcare facility, ensuring each patient feels welcome and valued.
- Provide exceptional customer service by addressing inquiries, concerns, and requests with empathy and professionalism.
- Provide clear and concise information to patients about our services, procedures, and any necessary preparations.
Patient Scheduling:
- Efficiently manage patient appointments, ensuring accurate scheduling and coordination.
- Collaborate with healthcare providers and administrative staff to optimize appointment availability.
Maintaining Patient Records:
- Accurately update and maintain patient information in the electronic health records system.
- Ensure compliance with confidentiality and data protection policies.
Qualifications:
- Graduate of any 4-year medical allied course
- Previous experience in customer service, preferably in a healthcare setting
- Familiar with patient scheduling systems and electronic health records
- Able to perform basic nursing procedures – vital signs, patient assessment, etc.
- Ability to handle challenging situations with patience and professionalism
- Proficient in using scheduling software, electronic health records, and basic office applications
- Amenable to work in a rotational shifting schedule
WHY JOIN US?
You'll have the opportunity to collaborate with a community of dedicated medical professionals committed to consistently providing an excellent patient experience through preventive, primary, and specialty care. Additionally, relish in a competitive and generous compensation and benefits package, which includes:
- Guaranteed up to a 15th-month pay bonus
- Optical and medical reimbursement
- Comprehensive healthcare coverage benefits with access to the top tertiary hospitals in the country
- Quarterly rice subsidy
- Vacation and Sick Leave (convertible to cash)
- Loyalty Incentive
- Retirement Plan
- Opportunities for career growth
- And many more!
Join us in creating a welcoming and patient-centric environment where every individual's well-being is our top priority!
Job Type: Full-time
Pay: From Php20,000.00 per month
Benefits:
- Additional leave
- Health insurance
- Life insurance
- Opportunities for promotion
Schedule:
- 8 hour shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Education:
- Bachelor's (Preferred)
Work Location: In person
