Phone Banking Specialist – Fraud & Collections
Location: Cebu City
Work Setup: Onsite
Schedule: Graveyard/Shifting
Make an impact where it matters.
Join a dynamic team that values your voice and supports your professional growth. We’re seeking motivated, customer-oriented individuals to become Phone Banking Specialists. In this role, you'll be at the forefront of fraud prevention, collections, and retail or card services, delivering outstanding support in a fast-paced, high-performance environment.
Qualifications:
- Bachelor’s degree graduates (BPO experience is a plus)
- HS/SHS graduates, vocational, or college undergraduates with at least one year of international BPO voice experience
- Strong English communication and problem-solving skills
- Willing to work onsite in Cebu City
- Able to perform under pressure and adapt to a dynamic work setting
What We Offer:
- Competitive salary plus non-taxable allowances
- HMO coverage starting Day 1 (includes free coverage for up to three dependents)
- 15% night differential
- Life insurance from Day 1
- Retirement plan after five years
- Clear career progression with annual performance-based salary increases
Take your career to the next level.
Work with a company that values your potential, rewards your efforts, and helps you succeed. Apply today and discover the difference you can make.
Job Types: Full-time, Permanent
Pay: Php19,000.00 - Php30,000.00 per month
Benefits:
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 10 hour shift
- 8 hour shift
- Night shift
- Rotational shift
- Shift system
Application Question(s):
- Where are you currently residing?
- What is your Highest Educational Attainment?
- Please state total length of BPO Experience.
- What BPO Account/s have you handled?
- Do you have a Viber Account? If yes, kindly indicate your Viber name and number.
Work Location: In person
