About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
Sophos is known for our innovative technologies, products and services, and for the people behind them. As part of the Product Operations team, you will be responsible for global price list publication, pricing analysis, and product and pricing data in our CRM and quoting systems.
What You Will Do
- Manage preparation and publication of Sophos’s channel partner price lists globally.
- Identify and implement improvements in price list preparation and publication processes.
- Support business stakeholders with pricing analysis.
- Working closely with product management, finance, engineering operations and IT, ensure timely and correct setup of product, pricing and promotion-related data in CRM.
- Promote product setup and change processes with the key stakeholders.
- Support sales and sales operations in troubleshooting and resolving quoting, pricing and product setup issues.
- Support sales teams with licensing and pricing queries.
What You Will Bring
- Essential
- Demonstrated ability to manage requests including prioritization, estimation, coordination and documentation.
- Ability to maintain utmost attention to detail while handling multiple tasks under time pressure.
- Must be able to work well with others as part of a cross-functional, regionally dispersed team.
- Demonstrated written and verbal interpersonal communication and presentation skills.
- Self-motivated and able to take ownership of tasks.
- Strong numeracy, problem-solving and analytical skills with the ability to make fast decisions.
- Experienced user of Microsoft Excel and VBA.
Desired- Performing price and sales data analysis and reporting using analytical tools, e.g. Power BI.
- Experience in performing system administration for quoting engine and CRM applications.
- Understanding of lead-opportunity-quote-order cycle in B2B environment.
- Familiarity with CPQ (Configure Price Quote) tools.
- Teaching and Training Experience / Skills.
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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
- Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
- Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
- Employee-led diversity and inclusion networks that build community and provide education and advocacy
- Annual charity and fundraising initiatives and volunteer days for employees to support local communities
- Global employee sustainability initiatives to reduce our environmental footprint
- Global fitness and trivia competitions to keep our bodies and minds sharp
- Global wellbeing days for employees to relax and recharge
- Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
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