Summary:
To assist the Principal HR Specialist, supervise HR coordinators, and manage and ensure day-to-day operations meet standards and achieve goals in assigned functional area of Human Resources (such as Benefits, HR Help Center, Payroll, Recruitment, Timekeeping, Talent Recognition/Engagement, Associate Relations and Communications).
General Responsibilities:
To assist the Principal HR Specialist
Supervise HR coordinators, and manage and ensure day-to-day operations
Meet standards and achieve goals in assigned functional area of Human Resources (such as Benefits, HR Help Center, Payroll, Recruitment, Timekeeping, Talent Recognition/Engagement, Associate Relations and Communications).
Qualifications:
- College graduate preferably in Psychology, Business Administration, Marketing, Communication Arts or other related course
- 5 years relevant work experience in a BPO set up
- Knowledge in Philippine labor laws and regulations
- Must have strong case management experience
- Strong analytical skill
- Excellent oral and written communication skills
- Strong presentation skills
- Has background in project management and process improvement
- Proficient in Google Workspace and Salesforce
- Amenable to work in a Mid Shift and Night Shift Schedule
- Amenable to work in Alabang
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
