Summary:
As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. A typical day involves leveraging standard tools, methodologies, and processes to ensure the effective delivery, monitoring, and control of service level agreements, while collaborating with various stakeholders to achieve project goals and objectives.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Facilitate communication between project teams and stakeholders to ensure alignment on project objectives.
- Monitor project progress and performance, providing regular updates to stakeholders.
- Identify potential risks and develop mitigation strategies to address them.
- Assist in the development and implementation of project plans, ensuring adherence to timelines and budgets.
- Support continuous improvement initiatives by analyzing project outcomes and recommending enhancements.
- Required Skill: Expert proficiency in Service Management Governance.
- Additional Good To Have Skills: Experience with Infrastructure Service Management.
- Strong understanding of service level agreements and performance metrics.
- Proficient in project management methodologies and tools.
- Ability to analyze complex data and provide actionable insights.
- Excellent communication and interpersonal skills to engage with diverse teams.
- The candidate should have minimum 2 years of experience in Service Management Governance.
- This position is based at our Manila office.
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