Job Description
Quality Auditor is responsible for evaluating and ensuring the accuracy, consistency, and compliance of frontline performance with established policies, procedures, and quality standards. This role supports continuous improvement by identifying process gaps, providing actionable feedback, and partnering with operations and training teams to uphold service excellence and customer satisfaction. The Quality Auditor plays a critical role in safeguarding the integrity of service delivery and promoting a culture of accountability and high performance.
Job Types: Full-time, Permanent
Pay: Php20,000.00 - Php30,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Experience:
- Quality Auditor: 1 year (Preferred)
- BPO: 1 year (Preferred)
Language:
- English (Preferred)
Location:
- Iloilo City 5000 P06 (Required)
Work Location: In person
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