As a Sales Leader (Bancassurance, Agency, Brokers, and Other Distribution Channels), you will be responsible for overseeing our branch office's efficient and effective operation. You will play a crucial role in managing the branch's day-to-day activities, ensuring customer satisfaction, and achieving business objectives. This role requires strong leadership, excellent communication skills, and a deep understanding of our organization's products, services, and goals.
KEY RESPONSIBILITIES
1. Branch Operations Management:
- Supervise and manage all branch activities to ensure smooth operations.
- Develop and implement operational policies and procedures.
- Monitor and evaluate branch performance against established targets and take corrective actions when necessary.
- Ensure compliance with company policies, industry regulations, and legal requirements.
2. Team Leadership:
- Recruit, train, and develop a high-performing branch team.
- Provide guidance, coaching, and support to staff members.
- Foster a positive work environment that encourages teamwork, collaboration, and employee growth.
- Conduct regular performance evaluations and goal-setting for team members.
3. Customer Relationship Management:
- Build and maintain strong relationships with existing and potential intermediaries and customers.
- Address customer inquiries, complaints, and concerns in a timely and effective manner.
- Identify opportunities to enhance customer satisfaction and loyalty.
- Monitor customer feedback and implement improvements as needed.
4. Sales and Business Development:
- Develop and execute strategies to achieve branch sales targets and revenue goals in all sales channels (Bancassurance, Agency, Brokers, and Other Distribution Channels).
- Recruit productive agents.
- Identify market trends, customer needs, and competitive intelligence to drive business growth.
- Work closely with the sales team to identify new business opportunities and expand the customer base.
- Develop and maintain partnerships with key clients and stakeholders.
5. Financial Management:
- Prepare and manage the branch budget, ensuring cost-effectiveness and profitability.
- Monitor financial performance, analyze variances, and take corrective actions as necessary.
- Ensure accurate financial reporting and compliance with accounting standards.
6. Risk Management:
- Identify and mitigate risks related to branch operations, compliance, and security.
- Implement and enforce security protocols and safety measures.
- Report incidents and maintain incident response procedures.
QUALIFICATIONS:
- Bachelor's degree in Business Administration, Management, or a related field (Master's degree preferred).
- Proven experience in a leadership role, preferably in branch management or a related field.
- Strong understanding of the industry, products, and services offered by the organization.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in financial analysis and budget management.
- Ability to make strategic decisions and drive results.
- Knowledge of relevant regulations and compliance requirements.
- Customer-focused mindset with a commitment to delivering exceptional service.
- Strong problem-solving and decision-making abilities.
- Computer literacy and familiarity with relevant software applications.
Work Setup:Onsite
Shift Schedule:Day Shift
Location: Davao
By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its clients.
