This is an exciting, newly senior sales operations lead role that brings together our sales operations professionals into one unified team, enhancing efficiency and enabling teamwork across multiple regions and functions. This role not only maximizes the synergies of a consolidated team but is also structured to align closely with our SPE Business partners, enhancing coordination and streamlining operations. As a senior leader, you will manage a team of sales operations professionals focused on delivering insights, driving efficiency at scale, and supporting business growth.
Role Responsibilities & Key Accountabilities:
- Lead, mentor and manage a team of sales operations analysts.
- Define clear roles and responsibilities, set performance expectations and support individual team development.
- Conduct regular team meetings, individual check-ins with team and all stakeholders involved.
- Analyse, design and implement efficient sales processes that drive productivity and support sales objectives.
- Implement best practices and standardize process across the team to improve efficiency and reduce errors.
- Conduct in depth analysis of sales metrics and set up a forum/cadence to share actionable insights on sales performance and KPI’s.
- Oversee maintenance and management of data hygiene within CRM records.
- Partner with sales enablement & Sales leadership to identify gaps and inefficiencies to implement solutions & streamline process.
- Act as key point of contact for stakeholders in Sales and Account management.
- Provide input on territory analysis & ownership of year end Account transfer process.
- Contribute to forecasting processes.
- Measure effectiveness and adoption of our key dashboards and increase adoption in collaboration with SPE.
Qualifications & Experience:
- Bachelor’s in Economics, finance, or a related field.
-5-8 years in sales operations, with at least 3 years in management role, ideally overseeing a regional team.
- Strong understanding of CRM systems, preferably Salesforce and proficiency with data analysis tools.
- Proven Leadership abilities, with experience managing and developing team members.
- Excellent communication and interpersonal skills, with the ability to influence and partner cross functionally.
- Analytical mindset with a focus on data-driven decision making.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
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