Job Responsibilities:
- Proficient in creating quotations and overseeing booking procedures.
- Organize sales data into clear, easy-to-read formats.
- Follow up with customers to ensure satisfaction with quotes provided.
- Coordinate with the Operations team to ensure tasks are executed accurately and efficiently.
- Provide relevant data and reports to the Operations team as needed.
- Pay close attention to recurring customer issues and report them appropriately.
- Schedule appointments between clients and the sales team.
- Respond promptly to customer inquiries via email, text, and phone calls.
- Keep client contact information up to date.
- Handle and resolve customer complaints in a timely and professional manner.
- Perform general administrative duties, including filing reports and preparing documents for the sales team.
- Work proficiently with Microsoft 365 tools including Word, Excel, Outlook, and Teams.
Job Requirements:
- Minimum of 3 years of experience in Logistics, Shipping, or Freight forwarding.
- Solid understanding of INCOTERMS.
- Willingness to work a graveyard shift in a hybrid work setup.
Job Type: Full-time
Pay: Php26,525.00 per month
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Staff meals provided
Schedule:
- 8 hour shift
- Afternoon shift
- Monday to Friday
- Night shift
- Overtime
Supplemental Pay:
- 13th month salary
Application Question(s):
- Are you willing to accept graveyard shift and hybrid set-up?
Experience:
- Shipping, Logistics, Freight Forwarding: 3 years (Required)
- Booking and Handling Quotations: 2 years (Required)
Work Location: In person
Expected Start Date: 06/09/2025
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