Server/Waiter - Metro Manila

ob Title: Server / Waiter

Position Overview: We are looking for a friendly and enthusiastic Server / Waiter to join our team and provide an exceptional dining experience for our guests. As a server, you will be responsible for delivering high-quality service, ensuring customer satisfaction, and contributing to a welcoming atmosphere. The ideal candidate is attentive, professional, and able to handle a fast-paced environment while working as part of a cohesive team.

Key Responsibilities:

• Greet guests warmly, guide them to their tables, and present menus.
• Take food and beverage orders accurately, ensuring special requests are noted.
• Deliver orders to tables in a timely and organized manner.
• Maintain knowledge of menu items, daily specials, and dietary restrictions to answer guest questions effectively.
• Monitor tables throughout the meal, respond to additional requests, and ensure a positive dining experience.
• Handle payment transactions accurately and responsibly, using the POS system.
• Prepare tables by setting up linens, silverware, and glasses.
• Keep tables, dining areas, and service stations clean and organized.
• Work collaboratively with kitchen staff, bartenders, and other servers to ensure seamless service.
• Address customer concerns professionally and escalate issues to management when necessary.

Qualifications:

• Previous experience as a server or in a customer-facing role is preferred but not required.
• Strong communication skills and a friendly, approachable demeanor.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Flexibility to work nights, weekends, and holidays as required.
• Ability to stand and walk for extended periods and carry up to 25 pounds.

Skills:

• Excellent interpersonal skills to connect with guests and coworkers.
• Basic math skills for handling payments and ensuring accurate orders.
• Ability to multitask effectively and stay calm under pressure.
• A customer-focused attitude with a desire to provide a memorable dining experience.

Job Type: Full-time

Benefits:

• Company events
• Employee discount
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Schedule:

• 8 hour shift
• Overtime
• Shift system
• Weekends

Supplemental Pay:

• 13th month salary
• Overtime pay

Experience:

• Server: 1 year (Preferred)
• Food Industry: 1 year (Preferred)

Work Location: In person