Main Responsibilities:
- Must be a Bachelor's Degree holder
- Must have at least 3 years of relevant experience.
- Manages all activities in the Delivery center.
- Coordinates Knowledge Managers, Escalation Managers, and Incident Managers and makes sure they are aligned.
- Supports Global Service Desk Manager with resource demand and capacity for a delivery center and activities to meet the demand and deliver required capacity.
- Amenable to work onsite in Quezon City.
Job Type: Full-time
Pay: Php110,000.00 - Php120,000.00 per month
Work Location: In person
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